Privacy Policy

Effective Date: [07/17/2025]

Universal Playmakers is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, submit a reservation, or engage with our services.

By using our site or services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Full name, email address, phone number, mailing address, and driver’s license information.

Reservation & Payment Information: Dates, vehicle preferences, payment method, and billing details.

Usage Data: IP address, browser type, operating system, device data, and browsing activity on our website.

Communication Records: Any messages, inquiries, or emails sent to us.

2. How We Use Your Information

We use the information collected to:

Process rental reservations and provide customer service.

Verify identity and eligibility for vehicle rentals.

Communicate with you about your reservation or promotions.

Improve our website, services, and user experience.

Comply with legal and regulatory obligations.

3. How We Protect Your Information

We implement appropriate security measures including:

SSL encryption for data transmission.

Secure storage of sensitive information.

Limited access to client data by authorized personnel only.

While we take steps to protect your information, no digital transmission is 100% secure. Use of our services is at your own risk.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share information only when necessary to:

Process your payments (e.g., with payment processors).

Comply with legal obligations or law enforcement requests.

Protect our rights, property, or safety, or that of others.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

Enhance user experience.

Track website performance and analytics.

Remember user preferences.

You can adjust your browser settings to refuse cookies, but this may affect certain site features.

6. Your Rights & Choices

You have the right to:

Access or update your personal data.

Request deletion of your personal data (subject to legal retention).

Opt out of marketing emails at any time.

To exercise your rights, please contact us at: [email protected]

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting any personal data.

8. Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect data from minors. If we become aware of such data, it will be deleted immediately.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. Continued use of our services after changes signifies your acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 [email protected]
📞 1-877-349-1179
📍 Jacksonville, FL